Care management

Wherever you are on your health journey, our health plans include all kinds of wellness programs and health services designed to support you.

Important: The member benefits listed here are included with traditional UnitedHealthcare plans. See the Surest pre-member website to learn about additional benefits available with Surest plans.

Access top care facilities

If you have a special condition, our Centers of Excellence (COE) network provides help finding a doctor and medical center as well as help with understanding your illness. COEs are intended to complement local hospital and physician care by helping you get access to care.

Centers of Excellence

Weight-loss surgery support

Get ongoing support before and after weight-loss surgery from a dedicated team of nurses. Our Bariatric Resource Services program offers educational resources, surgery preparation assistance and continued support to help you succeed.

Guided cancer support

With Cancer Resources Services, you’ll have access to experienced cancer nurses who can provide guidance and support to you and your family during your cancer journey. They’ll help you understand your diagnosis, share information that you help you make more informed decisions about your care and find emotional support for you and your family members.

Cancer resources

Fertility support

Fertility Solutions offers expert support and resources to help you learn about and explore options for expanding your family. You can schedule a call with a fertility nurse, search for fertility Centers of Excellence, and access 24/7 online educational resources.

NICU support

When you have a baby in the neonatal intensive care unit (NICU), you want to make sure they’re getting the very best care. Neonatal Resource Services offers a team of skilled neonatologists, NICU nurse case managers and social workers to help during your baby’s stay. They provide support from admission to after discharge, personalizing their care to your baby’s needs.

Important: The member benefits listed here are included with traditional UnitedHealthcare plans. See the Surest pre-member website to learn about additional benefits available with Surest plans.

Weight-loss surgery support

Get ongoing support before and after weight-loss surgery from a dedicated team of nurses. Our Bariatric Resource Services program offers educational resources, surgery preparation assistance and continued support to help you succeed.

Guided cancer support

With Cancer Resources Services, you’ll have access to experienced cancer nurses who can provide guidance and support to you and your family during your cancer journey. They’ll help you understand your diagnosis, share information that you help you make more informed decisions about your care and find emotional support for you and your family members.

Cancer resources

Access top care facilities

If you have a special condition, our Centers of Excellence (COE) network provides help finding a doctor and medical center as well as help with understanding your illness. COEs are intended to complement local hospital and physician care by helping you get access to care.

Centers of Excellence

Fertility support

Fertility Solutions offers expert support and resources to help you learn about and explore options for expanding your family. You can schedule a call with a fertility nurse, search for fertility Centers of Excellence, and access 24/7 online educational resources.

Virtual maternity support

Included in your health plan is a membership to Maven – 24/7 virtual support and guidance for your and your partner during your pregnancy, postpartum and newborn journey.

You can:

  • Schedule $0 virtual appointments with OB-GYNs, doulas, lactation counselors, infant sleep coaches, and more
  • Speak with a dedicated Care Advocate
  • Join drop-in groups
  • Access expert articles
  • Take on-demand classes such as Pregnancy 101 and Infant CPR

Maven

NICU support

When you have a baby in the neonatal intensive care unit (NICU), you want to make sure they’re getting the very best care. Neonatal Resource Services offers a team of skilled neonatologists, NICU nurse case managers and social workers to help during your baby’s stay. They provide support from admission to after discharge, personalizing their care to your baby’s needs.

Transplant care support

With Transplant Resources Services, you’ll have access to support throughout your care. In addition to being connected with experienced nurses who will help coordinate care with your doctors, you’ll have access to travel and lodging assistance as well as expert clinical support to help inform you on treatment plan options.

Transplant resources

Building healthier habits

Real Appeal® is a lifestyle program designed to help you build healthier habits and lose weight. It focuses on helping you take small steps that may have long-term results, and it provides support for key areas such as nutrition, fitness, motivation and change. It includes group coaching sessions, 24/7 access to videos, tools to track your progress and more.

Real Appeal