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Wellness resources

These member resources and services are designed to help support you on the journey to your best health.

Healthier starts here

Have fun and get healthier with Rally®, a digital experience that’s designed to help you achieve your health goals — from being more active to eating better — and reward you along the way.  When you join Rally, you’ll: 

  • Take a health survey and use your results to set goals 
  • Get personalized recommendations to build healthier habits 
  • Earn Rally Coins that you can use for a chance to win rewards 

With Rally, healthier living has its rewards. Get started as soon as your coverage begins by logging into myuhc.com. 

Rally

Rally Health® provides health and well-being information and support as part of your health plan. It does not provide medical advice or other health services, and is not a substitute for your doctor's care. If you have specific health care needs, consult an appropriate health care professional. Participation in the health survey is voluntary. Your responses will be kept confidential in accordance with the law and will only be used to provide health and wellness recommendations or conduct other plan activities.

It helps to have someone to talk to

Our Employee Assistance Program (EAP) offers access to personalized support, resources and no-cost referrals. It’s confidential one-on-one help from a master's-level specialist.

EAP helps you and your family with a range of issues, including: 

  • Address depression, stress, anxiety or substance use issues 
  • Improve relationships at home or work 
  • Work through emotional issues or grief 
  • Get legal or financial assistance 
  • Find support for child and elder care services 

EAP coordinators are available 24/7 for confidential conversations and referrals. 

Employee assistance program

The material provided through the Employee Assistance Program (EAP) is for informational purposes only. EAP staff cannot diagnose problems or suggest treatment. EAP is not a substitute for your doctor’s care. Employees are encouraged to discuss with their doctor how the information provided may be right for them. Your health information is kept confidential in accordance with the law. EAP is not an insurance program and may be discontinued at any time. Due to the potential for a conflict of interest, legal consultation will not be provided on issues that may involve legal action against UnitedHealthcare or its affiliates, or any entity through which the caller is receiving these services directly or indirectly (e.g., employer or health plan). This program and its components may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limitations may apply. 

Connect 24/7 with Virtual Visits

With 24/7 Virtual Visits, you can connect to a Designated Virtual Visit Provider by phone or video* using myuhc.com® or the UnitedHealthcare® app. These Virtual Visit providers are part of a select group of network doctors focused on providing quality virtual care when you need it. They can treat a wide range of health conditions, from flu and pinkeye to migraines and more, and can even prescribe medication** as needed. Since 24/7 Virtual Visits can treat many of the same conditions as an ER or urgent care, so it may be a good option to use as an alternative.

* Data rates may apply 

**Certain prescriptions may not be available, and other restrictions may apply 

24/7 Virtual Visits is a service available with a Designated Virtual Network Provider via video, or audio-only where permitted under state law. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. 24/7 Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times, or in all locations, or for all members. Check your benefit plan to determine if these services are available. 

The UnitedHealthcare® app is available for download for iPhone® or Android®. iPhone is a registered trademark of Apple, Inc. Android is a registered trademark 

Talk with an Advocate

Connect with an Advocate by phone or on the UnitedHealthcare® app to get the information you need, when you need it. Specially trained Advocates are here to help you: 

  • Understand your benefits 
  • Make more informed health care decisions 
  • Access the care that fits your needs

Available Monday through Friday during business hours, Advocates can help answer questions or find answers for you, which may help save you money and lead to better health outcomes.

Advocate4Me member support


Advocate4Me services should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through Advocate services is for informational purposes only and provided as part of your health plan. Wellness nurses, coaches and other representatives cannot diagnose problems or recommend treatment and are not a substitute for your doctor’s care. Your health information is kept confidential in accordance with the law. Advocate services are not an insurance program and may be discontinued at any time. 

Behavioral health virtual visits

Reaching out may be hard —especially if you might not want anyone to know you’re hurting. From the privacy of home and the convenience of your mobile device* or computer, you can receive caring support from a licensed therapist.

Designed to help treat conditions like ADD/ADHD, anxiety, mental health disorders, addiction, and depression, virtual therapy offers confidential counseling and includes: 

  • Private video sessions — in your home and at a time that’s convenient for you 
  • Help with coping for adults, children, and teens — your licensed therapist may provide a diagnosis, treatment and medication if needed 
  • Similar standard of care as in-person visits — you can see the same therapist with each appointment and establish an ongoing relationship 

Once your coverage is effective, be sure to register on myuhc.com or call the number on your health plan ID card. 

*Data rates may apply 

Costs and coverage may vary — please check your benefits for details.  

Caring support throughout your pregnancy

If you’re thinking about having a baby or have one on the way, maternity support provides information and resources on everything from pregnancy planning to postpartum care.

Designed for all parents, no matter what the pregnancy journey looks like, maternity support includes 24/7 access to online courses covering:

  • Trimester benchmarks
  • Nutrition and exercise during pregnancy
  • Breastfeeding
  • Postpartum care

Maternity support is here with a bundle of resources to help promote better health.

Maternity support

The information provided under Maternity Support is for general informational purposes only and is not intended to be nor should be construed as medical and/or nutritional advice. Participants should consult an appropriate health care professional to determine what may be right for them. If you believe you may have an emergency medical condition you should seek immediate care at an emergency department or call 9-1-1. Employers are responsible for ensuring that any wellness programs they offer to their employees comply with applicable state and/or federal law, including, but not limited to, GINA, ADA and HIPAA wellness regulations, which in many circumstances contain maximum incentive threshold limits for all wellness programs combined that are generally limited to 30 percent of the cost of self-only coverage of the lowest-cost plan, as well as obligations for employers to provide certain notices to their employees. Employers should discuss these issues with their own legal counsel.

Keep up on preventive care

A big part of living a healthier life is detecting health issues early. Preventive care — such as routine wellness exams and certain recommended screenings and immunizations — is covered by most of our plans at no additional cost when you see network providers. A preventive care visit may be a good time to help establish your relationship and create a connection for future medical services.

Preventive care

Certain preventive care items and services, including immunizations, are provided as specified by applicable law, including the Patient Protection and Affordable Care Act (ACA), with no cost-sharing to you. These services may be based on your age and other health factors. Other routine services may be covered under your plan, and some plans may require copayments, coinsurance or deductibles for these benefits. Always review your benefit plan documents to determine your specific coverage details.

Access to personalized second opinions

Making decisions about your health can be stressful, whether you’re trying to choose between treatment options or understand a diagnosis. Our Second Opinion service can help you make informed decisions by providing convenient access to personalized consultations with leading board-certified medical experts by phone or video.

Through 2nd.MD Second Opinion service, you'll have:

  • Unlimited access to expert medical consultations from across the country
  • The ability to request a consultation 24/7
  • A designated care team coordinator guides you through the entire process and follow up with you
  • Local physician referrals
  • Access to an app enabling you to text a specialist Second Opinion through a third-party vendor, 2nd.MD

Second Opinion is made available through a third party vendor, 2nd.MD. The information provided through Second Opinion does not constitute medical advice and does not diagnose, treat, or prescribe treatment of medical conditions. All information provided in connection with Second Opinion is for informational purposes only, and does not create a physician-patient treatment relationship. Information provided through Second Opinion does not substitute medical diagnosis or treatment from your treating physician, and you should discuss the information provided by Second Opinion with your treating physician before making any decisions. The Second Opinion service is available in all states for self-funded UNET customers and is subject to change. Coverage exclusions and limitations may apply.