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These member resources and services are designed to help support you on the journey to your best health.
Connect with an Advocate by phone or on the UnitedHealthcare® app to get the information you need, when you need it. Specially trained Advocates are here to help you:
Available Monday through Friday during business hours, Advocates can help answer questions or find answers for you, which may help save you money and lead to better health outcomes.
Access our large network of nearby behavioral health providers with options for either in-person or virtual care. The behavioral health benefit offers support for alcohol and drug use recovery, depression, anxiety and stress, coping with grief and loss, relationship difficulties, compulsive habits and disorders and medication management.
Learn more by calling the toll-free member phone number on your health plan ID card or visiting liveandworkwell.com. Access code: calpers
Whether on your computer via myuhc.com® or on your mobile device* via the UnitedHealthcare® app, Virtual Visits lets you and your covered family members video chat with a doctor 24/7. With Virtual Visits, doctors can diagnose a wide range of non-emergency medical conditions such as bladder/urinary tract infections, bronchitis, coughing, migraine/headache, pink eye, sinus problems and more.
Benefits are available when services are delivered through a Designated Virtual Network Provider: Optum Virtual Care, Amwell, Doctor On Demand or Teladoc. Your $15 office visit copay applies.
Virtual Visits phone and video chat with a doctor are not an insurance product, health care provider or a health plan. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times or in all locations, or for all members. Check your benefit plan to determine if these benefits are available.
If you’re thinking about having a baby or have one on the way, maternity support provides information and resources on everything from pregnancy planning to postpartum care.
Designed for all parents, no matter what the pregnancy journey looks like, maternity support includes 24/7 access to online courses covering:
Maternity support is here with a bundle of resources to help promote better health.
Sometimes life can present real challenges – from not having enough food for you and your family to not being able to make ends meet to not being sure if you have a home to live in. It’s not always easy to reach out for help, or even know where to begin to find it. Now you can connect to local programs and services that are available to you at $0 or reduced cost at uhc.com/communityresources.
We can help you or a family member manage a chronic condition and maintain a healthier lifestyle. Our programs offer education, self-care guidance and lifestyle suggestions. They include:
Real Appeal® is a proven weight management program designed to help you get healthier and stay healthier. Available to you and eligible family members at no additional cost as part of your benefits, Real Appeal includes:
With UnitedHealthcare Rewards, you can earn rewards for reaching program goals and completing one-time activities. The reward activities you want to take part of are up to you — same goes for ways to spend your earnings.
Included in your health plan at no additional cost, UHC Rewards offers a variety of actions that lead to rewards and are also designed to help inspire healthier habits.
Our Employee Assistance Program (EAP) offers access to personalized support, resources and no-cost referrals. It’s confidential one-on-one help from a master's-level specialist.
EAP helps you and your family with a range of issues, including:
EAP coordinators are available 24/7 for confidential conversations and referrals.
Links to other websites are provided for your convenience and we are not responsible for the site’s content. Information is presented without any warranty as to its reliability, accuracy, accessibility or usefulness.