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Care management

Wherever you are on your health journey, our health plans include all kinds of wellness programs and health services designed to support you.

New to UnitedHealthcare?

There are things you can do before your plan begins to help prepare for a smoother transition, like checking if your provider is in network, managing your medications and seeing if you qualify for Transition of Care.

Watch this short video to learn more.

Transferring care

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For more information about Transition of Care eligibility and how to apply, download the Transition of Care application form.

Access top care facilities

If you have a special condition, our Centers of Excellence (COE) network provides help finding a doctor and medical center as well as help with understanding your illness. COEs are intended to complement local hospital and physician care by helping you get access to care.

Centers of Excellence

The Centers of Excellence (COE) program providers and medical centers are independent contractors who render care and treatment to health plan members. The COE program does not provide direct health care services or practice medicine, and the COE providers and medical centers are solely responsible for medical judgments and related treatments. The COE program is not liable for any act or omission, including negligence, committed by any independent contracted health care professional or medical center.

Virtual maternity support

Included in your health plan is a membership to Maven – 24/7 virtual support and guidance for your and your partner during your pregnancy, postpartum and newborn journey.

You can:

  • Schedule $0 virtual appointments with OB-GYNs, doulas, lactation counselors, infant sleep coaches, and more
  • Speak with a dedicated Care Advocate
  • Join drop-in groups
  • Access expert articles
  • Take on-demand classes such as Pregnancy 101 and Infant CPR

Maven

Maven provides information and support as part of your health plan. It does not provide medical advice or other health services, and is not a substitute for your doctor’s care. If you have specific health care needs, consult an appropriate health care professional. Members are encouraged to discuss with their doctor how the information provided may be right for them. Your health information is kept confidential in accordance with the law. Maven is not an insurance program and may be discontinued at any time. This program and its components may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limitations may apply. All trademarks are the property of their respective owners.

Maven and Maven Wallet are products of Maven Clinic Co. Maven is an independent company contracted to provide family-building support including care advocacy, virtual coaching, and education. Maven does not provide medical care and is not intended to replace your in-person health care providers. Use of the services is subject to terms of service and privacy policy. Maven® is a registered trademark of Maven Clinic Co. All rights reserved.

Guided cancer support

With Cancer Resources Services, you’ll have access to experienced cancer nurses who can provide guidance and support to you and your family during your cancer journey. They’ll help you understand your diagnosis, share information that you help you make more informed decisions about your care and find emotional support for you and your family members.

Cancer resources

Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self-Funded or Self-Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.

Mental health support

Calm Health is available through your benefits plan at no additional cost to you. This means you’ll have access to the widely recognized mental well-being Calm app, which offers resources for sleep, meditation and mindfulness With 24/7 access to digital content, you can set your own pace on the path toward a healthier you as you get help with information to meet goals like better sleep, building skills to manage stress, developing resiliency and start building a mindfulness habit.

Calm Health

Calm Health is not intended to diagnose or treat depression, anxiety, or any other disease or condition. The use of Calm Health is not a substitute for care by a physician or other health care provider. Any questions that you may have regarding the diagnosis, care, or treatment of a medical condition should be directed to your physician or health care provider. Calm Health is a mental wellness product.

Calm Health is not available to UnitedHealthcare E&I Fully Insured customers/members in District of Columbia, Maryland, New York, Pennsylvania, Virginia and West Virginia.