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When you need help managing your health plan and health care, you have access to online tools and wellness programs to help make it easier and more convenient. And, when you have questions that need answers, you've got a support team you can chat with.
Take a few minutes to look through this page to learn more about the additional benefits and programs being offered.
UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.
With myuhc.com®, you’ve got your own personalized health hub to help you manage your health plan 24/7. With myuhc.com, you can check in on your plan whenever you want — which helps make it easier to stay on top of your benefit details.
Downloading the UnitedHealthcare app® gives you access to your health info, wherever you go. With your health plan right at your fingertips, you can manage your benefits, anytime, anywhere.
If you are new to UnitedHealthcare coverage and are currently receiving treatment for a specific medical condition by an out-of-network provider, we don’t want to disrupt that care. That’s why we offer Transition of Care, which lets you continue to receive care - for a limited time - as we help you make the change to a network provider.
To see if you qualify and to obtain a Transition of Care form, you can contact your benefit manager or call to speak with a UnitedHealthcare advocate. Be sure to advise them of your state of residence so that you are given the proper form.
These member resources and services are designed to help support you on the journey to your best health.
Connect with an Advocate by phone or on the UnitedHealthcare® app to get the information you need, when you need it. Specially trained Advocates are here to help you:
Available Monday through Friday during business hours, Advocates can help answer questions or find answers for you, which may help save you money and lead to better health outcomes.
Behavioral health is an essential part of your overall well-being. No matter how big or small of an issue — if mental or emotional challenges are affecting you, it matters.
Get connected to self-help digital tools, behavioral health providers (in-person or virtual) and other resources that can help with a variety of concerns such as:
Our Employee Assistance Program (EAP) offers access to personalized support, resources and no-cost referrals. It’s confidential one-on-one help from a master's-level specialist.
EAP helps you and your family with a range of issues, including:
EAP coordinators are available 24/7 for confidential conversations and referrals.
A big part of living a healthier life is detecting health issues early. Preventive care — such as routine wellness exams and certain recommended screenings and immunizations — is covered by most of our plans at no additional cost when you see network providers. A preventive care visit may be a good time to help establish your relationship and create a connection for future medical services.
If you’re thinking about having a baby or have one on the way, maternity support provides information and resources on everything from pregnancy planning to postpartum care.
Designed for all parents, no matter what the pregnancy journey looks like, maternity support includes 24/7 access to online courses covering:
Maternity support is here with a bundle of resources to help promote better health.
With a coach on your side, it may be easier to leave tobacco behind. The Quit For Life® program includes:
Get the tips, tools, and personal support you may need to quit your way.
Real Appeal® is a proven weight management program designed to help you get healthier and stay healthier. Available to you and eligible family members at no additional cost as part of your benefits, Real Appeal includes:
SimplyEngaged® Plus is a fun and simple digital experience that connects you to personalized health recommendations, content and resources. When you complete certain health and wellness actions, you’ll earn rewards up to the maximum for that reward. Covered employees and covered spouses can earn rewards separately. Children may not participate.
Available tools and programs include:
With 24/7 Virtual Visits, you can connect to a care provider by phone or video* through myuhc.com® or the UnitedHealthcare® app. Providers can treat a range of non-emergency health conditions — and may even prescribe medication as needed**.
24/7 Virtual Visits are good for common conditions such as:
If you have a special condition, our Centers of Excellence (COE) network provides help finding a doctor and medical center as well as help with understanding your illness. COEs are intended to complement local hospital and physician care and offer benefits that may include:
Plan members can see covered services by visiting myuhc.com or calling the member phone number on their health ID card.
Get ongoing 1-on-1 support from a nurse, so you can breathe easier. When you join, you’ll partner with a nurse, who can help you manage your asthma symptoms, create an action plan and take steps to control health care costs.
Plan members can get started by calling the member phone number on their ID card.
Cancer Resource Services is here to help connect you and your family with dedicated cancer nurses who can offer personalized support during diagnosis through treatment. They will help you understand your diagnosis and share information that may help you make more informed decisions about your care as well as find emotional support for you and your family members.
Plan members can learn more by calling the member phone number on their ID card.
Access a team of specialized Congenital Heart Disease nurses that will support you through all stages of treatment and recovery. They will help you make informed treatment decisions and guide you to top-performing Centers of Excellence providers.
Members can get started by calling the member phone number on their ID card.
Get ongoing 1-on-1 support from a nurse, who can help you avoid triggers, manage your condition and understand your doctor's treatment plan. Plus, learn about tracking progress at home using a scale and app or tablet to help you take charge of symptoms.
Members can learn more by calling the member phone number on their ID card.
Get ongoing 1-on-1 support from a nurse, who can help you answers to questions about diet and exercise, as well as support for monitoring your blood sugar and understanding medications.
Members can get started by calling the member phone number on their ID card.
View the resources to help provide you with the support you need. Below are resources available to you.
Summary of benefits and coverage can also be found on the Health plans, plan details page.
Links to other websites are provided for your convenience and we are not responsible for the site’s content. Information is presented without any warranty as to its reliability, accuracy, accessibility or usefulness.